Frequently Asked Questions
Yes, call once to schedule your home for a monthly, bi-monthly, quarterly, or yearly visit. We will call you to confirm the appointment when your scheduled date approaches.
Yes, an All Valley Window Cleaner doesn’t let a little cold stop him; even when a numbness seeps into the limbs & icicles are forming in his beard.
Yes, it is very important to clean the screens. If the screens are not cleaned and it rains, the window behind the screen will get dirty again.
We use a specially designed window cleaning solution that leaves absolutely no residue on the glass.
We clean residential windows by hand as opposed to using a pressure washer. We always clean the screens and tracks and wipe the window frames free of cobwebs.
Yes, our company is bonded and insured throughout the state of Idaho. Moreover, we actively maintain an excellent safety record as well.
For screen repair, we recommend Screenmobile, and for window replacement, Wood Windows. But if you’d like to have your blinds cleaned during our next visit, don’t hesitate to let us know.
Yes, we clean the windows of buildings up to three stories high. Our window cleaning includes office suites, restaurants, & commercial buildings.
Depending on the state of the windows, we may use a power lift, ladders of up to thirty feet, or water-fed poles that run on spot-free, reverse-osmosis water.
Rain may spoil a newly washed window if the ground is dry and the air is dusty before a storm. But if it has been raining off and on, and the ground is damp, and the air is clean, then rain, which is simply distilled water, will have no effect on a clean window. More information on our Rain Guarantee.
When you finally figure out your spouse isn't going to get around to it. However, for planning purposes, house windows in Treasure Valley are typically done twice a year. Many customers in this area clean the inside windows once a year, and the outside twice a year. Then, there may be times where you would want it before a party or if we get one of our infamous mud storms, when the air is filled with dust and a little rain causes it to become mud raining from the sky onto our windows.
As the hot sun shines on a window the glass expands and puts pressure on the seal. Overnight the glass cools and contracts. This is what is called “solar pumping”. Over time the seal will also harden, making it less flexible and will eventually fail.
It seems that many thermal pane windows tend to have a life span of 10 to 15 years before going bad, though some may last as long as 20 to 25 years. You are probably familiar with the little silica balls that are in a small package to keep your favorite supplements moisture free. Those little silica balls are also in window frames working as a drying agent to keep the humidity low inside the window. Once those silica balls have absorbed all the moisture they can handle, then humidity inside the panes will increase and mold and bacteria can take hold, creating unique designs or fog inside the glass. At that point, the only solution is to replace the glass.
If you are considering replacing your windows, consider looking into Wood Windows. We have found them to be a very reputable company that stands behind their product.
No, as long as we are able to walk around the house and see all of the windows. We can give you a price for inside and outside plus the screens and the tracks. The bid may or may not include water stain removal. Oftentimes the hard water stain is not seen until the windows are cleaned. If that is the case, then it would be an extra charge if you choose to have us remove the hard water stain.
We have a 72 hour rain guarantee. Often rain will have no effect on windows. They will stay clean if the air was dust-free when it rained. However in the event the windows do become dirty from the rain, we will re-clean the ones that were affected, often it is only one or two sides of a house.
There are many variables for giving a price. Seeing the window cleaning project is the only way to give an accurate and fair price.
We will include windows inside and outside, screen cleaning, and cleaning of the tracks.
Hard water stain removal takes different tools and chemicals than normal window cleaning, also can be much more time consuming.
“What do you use in your water?” Answer: Eleven herbs and spices (like the old KFC commercial)
“You can come to my house next” Answer: Sure, what's for dinner?
“You can do my car windows next” Answer: Yes, for a small fee.
“You missed a spot” Answer: We don't do spots.
“Will you marry me” Answer: No.
